welcome to our website
Custom Solutions for Every Industry
Discover how our services are designed to meet the unique needs of your business, no matter your industry. From healthcare to legal, real estate to home services, we provide tailored solutions that help you stay connected, efficient, and professional.

Never Miss a Call, Always Grow Stronger
Elevate Your Business with
Pro On Duty
At Pro On Duty, we’ve perfected our expertise since 2015, specializing in live answering and call transfer services that drive your business growth. Whether you’re a successful lawyer growing your practice, an innovative startup ready to expand, or a medical office seeing a rise in leads, we’re here to take your business to the next level, ensuring you never miss an important call.
Explore All the Industries We Serve

Healthcare & Medical Practices
We provide HIPAA-compliant answering services for healthcare professionals, ensuring patients receive timely assistance for appointment scheduling, emergency calls, and general inquiries, all handled with care and confidentiality.

Real Estate Answering Service
Stay ahead in the competitive real estate market with our Real Estate Answering Service. We manage property inquiries, schedule showings, and assist potential buyers, helping you close deals faster.

Irrigation Answering Service
We assist irrigation companies by handling service requests, appointment scheduling, and emergency support, ensuring clients receive prompt and reliable assistance for their irrigation needs.

Financial Answering Service
We provide secure and professional Financial Answering Services for banks, accountants, and financial advisors, ensuring client inquiries are handled promptly while maintaining strict confidentiality.

Charity & Non-Profit Answering Service
We help charities and non-profits manage donations, volunteer coordination, and public inquiries, allowing organizations to focus on their mission while we handle communication.

Plumbing Answering Service
Our Plumbing Answering Service ensures that emergency and routine service requests are handled efficiently, connecting customers with plumbers quickly to minimize disruptions.

Legal Answering Service
Attorneys and law firms rely on our Legal Answering Service to manage client calls, schedule consultations, and filter urgent inquiries, ensuring seamless client communication while maintaining professionalism and discretion.

Property Management
Efficiently handle tenant requests, maintenance issues, and emergency calls with our Property Management Answering Service, ensuring seamless communication between property managers and residents.

Construction & Contractors
Our Construction & Contractor Answering Service helps builders and contractors manage job site communication, schedule projects, and respond to urgent client needs, keeping operations running smoothly.

Government Answering Service
Our Government Answering Service supports agencies with call handling, appointment scheduling, and emergency response, ensuring smooth public communication and operational efficiency.

Transportation Answering Service
Keep logistics running smoothly with our Transportation Answering Service, handling scheduling, dispatching, and customer inquiries for trucking, delivery, and transport companies.

Emergency Restoration Answering Service
For businesses in emergency restoration, we provide 24/7 call handling, dispatching, and client support, ensuring fast response times for fire, water, and disaster recovery services.

Answering Service for IT Companies
Technology never sleeps, and neither do we. Our IT Answering Service supports tech firms by handling customer inquiries, troubleshooting assistance, and after-hours support, ensuring uninterrupted service for your clients.

Funeral Homes
Compassionate and professional, our Funeral Home Answering Service provides 24/7 support for grieving families, handling inquiries, scheduling services, and offering assistance with sensitivity and care.

Travel & Hospitality
Enhance guest experiences with our Travel & Hospitality Answering Service. We assist with reservations, customer inquiries, and after-hours support, ensuring seamless service for travelers and hospitality businesses.

Energy & Utilities Answering Service
For Energy & Utility Companies, we offer 24/7 support to manage outage reports, service requests, and customer inquiries, ensuring timely and efficient communication with clients.

HVAC Answering Service
We assist HVAC businesses by scheduling appointments, dispatching technicians, and handling emergency service calls, ensuring customer comfort and satisfaction.

Roofer Answering Service
We support roofing companies by managing customer inquiries, scheduling inspections, and handling urgent service requests, helping businesses stay organized and responsive.

HOW OUR ANSWERING SERVICE SUPPORTS YOUR INDUSTRY?
Pro On Duty! Let our services be your dependable ally, always ready to assist when needed and just a phone call away, even during calm times. We give you the tools to manage your business communications effectively. Our services are customized for your field, whether it’s HIPAA-compliant medical support, legal services with client intake, or round-the-clock help for home improvement experts, and more. Whatever your industry, we ensure your clients receive the attention and care they deserve. Count on us to support you!
24/7 ANSWERING SERVICE BENEFITS
24/7 Live Answering
Get premium service at a fraction of the cost of an on-site receptionist.
Virtual Receptionist
Rely on our professional virtual receptionists to ensure every caller has a positive and professional experience.
After-Hours Answering Service
Stay available to your callers even when you’re on a break, vacation, or away for the day.
Registration Services
We handle outbound calls, send event reminders, process payments, and more.
Appointment Scheduling
Let us manage your appointments around the clock, 24 hours a day, 7 days a week.
Call Screening
We screen your calls so you only speak to who you want, when you want.
Message Delivery
We’re dedicated to meeting all your personalized message delivery needs.
Employee Call-Off Hotline
Simplify managing employee absences with our convenient call-off hotline service.
Secure Patient Messaging
Offer your patients the convenience and security of HIPAA-compliant messaging options.
contact us
Contact Us for a Free Answering Service Consultation
We are experienced professionals who understand that IT services is changing, and are true partners who care about your success. Our team provides a consultative approach on emerging technology.
United State
7950 NW 53rd St #337,
Miami, FL 33166
Sales Office Hours
Monday to Friday
From 9:00 AM to 5:00 PM
Email: sales@proonduty.com