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Custom Solutions for Every Industry

Discover how our services are designed to meet the unique needs of your business, no matter your industry. From healthcare to legal, real estate to home services, we provide tailored solutions that help you stay connected, efficient, and professional.

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Never Miss a Call, Always Grow Stronger

Elevate Your Business with
Pro On Duty

At Pro On Duty, we’ve perfected our expertise since 2015, specializing in live answering and call transfer services that drive your business growth. Whether you’re a successful lawyer growing your practice, an innovative startup ready to expand, or a medical office seeing a rise in leads, we’re here to take your business to the next level, ensuring you never miss an important call.

Explore All the Industries We Serve

Healthcare & Medical Practices

Healthcare & Medical Practices

We provide HIPAA-compliant answering services for healthcare professionals, ensuring patients receive timely assistance for appointment scheduling, emergency calls, and general inquiries, all handled with care and confidentiality.

Real Estate Answering Service

Real Estate Answering Service

Stay ahead in the competitive real estate market with our Real Estate Answering Service. We manage property inquiries, schedule showings, and assist potential buyers, helping you close deals faster.

Irrigation Answering Service

Irrigation Answering Service

We assist irrigation companies by handling service requests, appointment scheduling, and emergency support, ensuring clients receive prompt and reliable assistance for their irrigation needs.

Financial Answering Service

Financial Answering Service

We provide secure and professional Financial Answering Services for banks, accountants, and financial advisors, ensuring client inquiries are handled promptly while maintaining strict confidentiality.

Charity & Non-Profit Answering Service

Charity & Non-Profit Answering Service

We help charities and non-profits manage donations, volunteer coordination, and public inquiries, allowing organizations to focus on their mission while we handle communication.

Plumbing Answering Service

Plumbing Answering Service

Our Plumbing Answering Service ensures that emergency and routine service requests are handled efficiently, connecting customers with plumbers quickly to minimize disruptions.

Legal Answering Service

Legal Answering Service

Attorneys and law firms rely on our Legal Answering Service to manage client calls, schedule consultations, and filter urgent inquiries, ensuring seamless client communication while maintaining professionalism and discretion.

Property Management

Property Management

Efficiently handle tenant requests, maintenance issues, and emergency calls with our Property Management Answering Service, ensuring seamless communication between property managers and residents.

Construction & Contractors

Construction & Contractors

Our Construction & Contractor Answering Service helps builders and contractors manage job site communication, schedule projects, and respond to urgent client needs, keeping operations running smoothly.

Government Answering Service

Government Answering Service

Our Government Answering Service supports agencies with call handling, appointment scheduling, and emergency response, ensuring smooth public communication and operational efficiency.

Transportation Answering Service

Transportation Answering Service

Keep logistics running smoothly with our Transportation Answering Service, handling scheduling, dispatching, and customer inquiries for trucking, delivery, and transport companies.

Emergency Restoration Answering Service

Emergency Restoration Answering Service

For businesses in emergency restoration, we provide 24/7 call handling, dispatching, and client support, ensuring fast response times for fire, water, and disaster recovery services.

Answering Service for IT Companies

Answering Service for IT Companies

Technology never sleeps, and neither do we. Our IT Answering Service supports tech firms by handling customer inquiries, troubleshooting assistance, and after-hours support, ensuring uninterrupted service for your clients.

Funeral Homes

Funeral Homes


Compassionate and professional, our Funeral Home Answering Service provides 24/7 support for grieving families, handling inquiries, scheduling services, and offering assistance with sensitivity and care.

Travel & Hospitality

Travel & Hospitality

Enhance guest experiences with our Travel & Hospitality Answering Service. We assist with reservations, customer inquiries, and after-hours support, ensuring seamless service for travelers and hospitality businesses.

Energy & Utilities Answering Service

Energy & Utilities Answering Service

For Energy & Utility Companies, we offer 24/7 support to manage outage reports, service requests, and customer inquiries, ensuring timely and efficient communication with clients.

HVAC Answering Service

HVAC Answering Service


We assist HVAC businesses by scheduling appointments, dispatching technicians, and handling emergency service calls, ensuring customer comfort and satisfaction.

Roofer Answering Service

Roofer Answering Service

We support roofing companies by managing customer inquiries, scheduling inspections, and handling urgent service requests, helping businesses stay organized and responsive.

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HOW OUR ANSWERING SERVICE SUPPORTS YOUR INDUSTRY?

Pro On Duty! Let our services be your dependable ally, always ready to assist when needed and just a phone call away, even during calm times. We give you the tools to manage your business communications effectively. Our services are customized for your field, whether it’s HIPAA-compliant medical support, legal services with client intake, or round-the-clock help for home improvement experts, and more. Whatever your industry, we ensure your clients receive the attention and care they deserve. Count on us to support you!

24/7 ANSWERING SERVICE BENEFITS

24/7 Live Answering

Get premium service at a fraction of the cost of an on-site receptionist.

Virtual Receptionist

Rely on our professional virtual receptionists to ensure every caller has a positive and professional experience.

After-Hours Answering Service

Stay available to your callers even when you’re on a break, vacation, or away for the day.

Registration Services

We handle outbound calls, send event reminders, process payments, and more.

Appointment Scheduling

Let us manage your appointments around the clock, 24 hours a day, 7 days a week.

Call Screening

We screen your calls so you only speak to who you want, when you want.

Message Delivery

We’re dedicated to meeting all your personalized message delivery needs.

Employee Call-Off Hotline

Simplify managing employee absences with our convenient call-off hotline service.

Secure Patient Messaging

Offer your patients the convenience and security of HIPAA-compliant messaging options.

contact us

Contact Us for a Free Answering Service Consultation

We are experienced professionals who understand that IT services is changing, and are true partners who care about your success. Our team provides a consultative approach on emerging technology.

United State

7950 NW 53rd St #337,
Miami, FL 33166

Sales Office Hours
Monday to Friday
From 9:00 AM to 5:00 PM

Email: sales@proonduty.com

Request A Free Quote