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Tailored Solutions for Every Service

At Pro On Duty, we provide customized answering services designed to meet the unique needs of your business. From healthcare to legal, real estate to home services, our solutions ensure seamless communication and exceptional customer experiences.

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Never Miss a Call, Always Grow Stronger

Your Partner in Business Growth:
Pro On Duty

Pro On Duty, we’ve been refining our expertise since 2015, offering specialized live answering and call transfer services designed to fuel your business growth. Whether you’re a thriving law firm expanding your practice, a forward-thinking startup scaling operations, or a medical practice managing increasing patient inquiries, we’re here to support your success. Our tailored solutions ensure you never miss a critical call, helping you build stronger client relationships and achieve new heights in your industry. Let us handle your communication needs so you can focus on what matters most—growing your business.

Discover All the Services We Offer

24_7 Live Answering Service

24/7 Live Answering Service

Ensure your business is always available with our 24/7 Live Answering Service. Our professional agents handle incoming calls around the clock, providing your customers with prompt and friendly assistance at any time of the day or night.

Medical Appointment Scheduling Service

Medical Appointment Scheduling Service

Streamline patient care with our Medical Appointment Scheduling Service. Our trained agents assist in booking, rescheduling, and confirming appointments, ensuring a smooth and organized experience for both patients and healthcare providers.

Live Customer Support & Social Media Message Answering Service

Live Customer Support & Social Media Message Answering Service

Enhance your brand’s online presence with our Live Customer Support & Social Media Message Answering Service. We respond to customer inquiries across multiple platforms in real-time, ensuring fast, professional, and engaging interactions that build customer loyalty.

Virtual Receptionist Service

Virtual Receptionist Service

Our Virtual Receptionist Service acts as an extension of your team, managing calls, scheduling appointments, and providing essential information to callers. Enjoy the benefits of a professional receptionist without the overhead costs.

Message Taking & Delivery

Message Taking & Delivery


Never miss an important message again. Our Message Taking & Delivery Service records and delivers messages accurately and efficiently, ensuring that you stay informed and connected to your clients.

Call Screening Service

Call Screening Service

Avoid unnecessary interruptions with our Call Screening Service. We filter and prioritize incoming calls, ensuring you only receive the most important ones while we handle spam and non-urgent inquiries.

Event Registration

Event Registration


Simplify event management with our Event Registration Service. We handle attendee sign-ups, provide event details, and answer inquiries, giving your guests a seamless registration experience.

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HOW OUR ANSWERING SERVICE SUPPORTS YOUR INDUSTRY?

Pro On Duty! Let our services be your dependable ally, always ready to assist when needed and just a phone call away, even during calm times. We give you the tools to manage your business communications effectively. Our services are customized for your field, whether it’s HIPAA-compliant medical support, legal services with client intake, or round-the-clock help for home improvement experts, and more. Whatever your industry, we ensure your clients receive the attention and care they deserve. Count on us to support you!

24/7 ANSWERING SERVICE BENEFITS

24/7 Live Answering

Get premium service at a fraction of the cost of an on-site receptionist.

Virtual Receptionist

Rely on our professional virtual receptionists to ensure every caller has a positive and professional experience.

After-Hours Answering Service

Stay available to your callers even when you’re on a break, vacation, or away for the day.

Registration Services

We handle outbound calls, send event reminders, process payments, and more.

Appointment Scheduling

Let us manage your appointments around the clock, 24 hours a day, 7 days a week.

Call Screening

We screen your calls so you only speak to who you want, when you want.

Message Delivery

We’re dedicated to meeting all your personalized message delivery needs.

Employee Call-Off Hotline

Simplify managing employee absences with our convenient call-off hotline service.

Secure Patient Messaging

Offer your patients the convenience and security of HIPAA-compliant messaging options.

contact us

Contact Us for a Free Answering Service Consultation

We are experienced professionals who understand that It services is changing, and are true partners who care about your success. Our team provides a consultative approach on emerging technology.

United State

7950 NW 53rd St #337,
Miami, FL 33166

Sales Office Hours
Monday to Friday
From 9:00 AM to 5:00 PM

Email: sales@proonduty.com

Request A Free Quote