Meet the unique needs of our clients and their specific fields
Pro On Duty was established in 2012 to deliver top-tier contact center and answering services tailored to industries.
Founded to provide top-tier call center and customer service solutions, Pro On Duty specializes in supporting businesses across various industries, including medical, legal, and professional services. Our mission is to ensure a seamless communication experience, guaranteeing that every call is handled with professionalism and efficiency.

Customized answering services for every business need.
Seamless communication across healthcare, legal, and more
Exceptional customer experiences, tailored to your industry.
Thanks to continuous growth and investment in advanced technology, we have established ourselves as a trusted partner for businesses seeking to optimize their customer service. From small businesses to large corporations, our team of trained agents is ready to provide tailored solutions for every client.
What Sets Us Apart:
Highly trained agents
With experience in multiple industries.
Cutting-edge technology
For efficient and secure communication.
Flexible pricing and packages
Tailored to each business’s needs.
Personalized service
With a focus on customer satisfaction.
When you choose Pro On Duty, you choose a team committed to excellence in customer service. Our call center doesn’t just answer calls—we build trusted relationships between your business and your customers.
Perfect Solutions That Your Business Demands!
From network and device management to security, we’re bringing IT together for an integrated, overarching approach.
Quality Assurance (QA)
At Pro On Duty, quality is our priority. We have dedicated Quality Assurance (QA) teams and Service Level Agreement (SLA) compliance specialists, ensuring superior standards in every interaction. Our technology platform offers customization options, after-hours management, holiday services, and more, providing a smooth experience for our clients and their users.
Our team
meet the minds shaping an industry
contact us
Contact Us for a Free Answering Service Consultation
We are experienced professionals who understand that It services is changing, and are true partners who care about your success. Our team provides a consultative approach on emerging technology.
United State
7950 NW 53rd St #337,
Miami, FL 33166
Sales Office Hours
Monday to Friday
From 9:00 AM to 5:00 PM
Email: sales@proonduty.com