Real Client
Success Stories

At Pro On Duty, our greatest measure of success is the trust and satisfaction of our clients

At Pro On Duty, our greatest measure of success is the trust and satisfaction of our clients. Below, you'll find real feedback from business owners and leaders who have transformed their customer service with our human-powered solutions.

Here's what business leaders say about working with us.

"A seamless extension of our team."

★★★★★

"Before Pro On Duty, we were losing sales after business hours. Their 24/7 call center ensures every call is answered by a professional, empathetic agent who sounds exactly like our brand. It's a seamless extension of our team, and we've seen a clear increase in customer satisfaction and retention since partnering with them."

Our 24/7 call center answers every call professionally and empathetically, boosting satisfaction and retention.

Jane D., CEO

"A game-changer for our productivity."

★★★★★

"Our team was bogged down with repetitive administrative tasks. Delegating to Pro On Duty’s virtual assistant service has been a game-changer. Our team's productivity is up by over 40%, and we can now focus on developing new products and growing our business. It’s an invaluable partnership."

Delegating to Pro On Duty’s virtual assistants increased our team’s productivity by 40%, letting us focus on growth.

Michael R., Director of Operations

"The best investment we've made."

★★★★★

"We couldn’t afford to hire an in-house team to cover nights and weekends. Pro On Duty gave us exactly what we needed: human customer service that doesn’t cost a fortune. It’s honestly the best investment we’ve made in our customer experience."

Affordable human customer service covering nights and weekends — the best investment for our experience.

Sarah B., Founder

"Consistent, professional, and reliable."

★★★★★

"We needed to provide consistent support across email, chat, and phone. Pro On Duty's omnichannel support made it easy. We’ve received feedback from customers about how seamless and professional the experience is, no matter how they contact us. The consistency is a huge win for our brand."

Omnichannel support delivers seamless, professional experiences across email, chat, and phone.

Tom K., Head of Customer Success

"Saved us over 60% on costs."

★★★★★

"The cost of hiring just one in-house agent was a major barrier for us. By choosing Pro On Duty, we not only gained a full support team but also reduced our customer service costs by over 60% annually. The value is simply unmatched."

Saved over 60% on customer service costs by choosing Pro On Duty.

Emily S., Business Owner

"They know how to care."

★★★★★

"The best part about Pro On Duty is that they live up to their promise: 'No bots. No scripts. Just people who know how to care.' Our customers feel heard and valued, which is priceless."

No bots or scripts, just real people who make our customers feel valued.

David L., Co-Founder

How many stars do you give us?

Your opinion is highly important to us and other potential customers. Please take a moment to rate your experience about the services we provided by clicking on one to five stars below.

Your opinion is highly important to us and other potential customers.

Real Client Success Stories

"A seamless extension of our team."

Jane D., CEO

"A game-changer for our productivity."

Michael R., Director of Operations

"The best investment we've made."

Sarah B., Founder

"Consistent, professional, and reliable."

Tom K., Head of Customer Success

"Saved us over 60% on costs."

Emily S., Business Owner

"They know how to care."

David L., Co-Founder

How many stars do you give us?

Real Client
Success Stories